Contact
We’d love to hear from you
Help with the app, questions about privacy, or an idea for the next story — a real person reads every message.
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Help with the app
Account access, credits, story creation, generated content, or anything that isn’t working the way it should.
support@readytales.app Email support -
Privacy & data
Questions about your information or a data request. You can also delete your account yourself in the app.
privacy@readytales.app Email privacy -
Ideas & feedback
A moment you wish we covered? Something your family loved? We read every note and it shapes what we build.
support@readytales.app Share feedback
Before you write
A few tips for a faster answer
- Use your account email. Include the address tied to your parent account so we can find it.
- Describe what happened. A sentence or two and the device you were using is plenty.
- Skip child details. Please leave out sensitive information about your child unless the request truly needs it.
ReadyTales cannot provide emergency help, medical advice, therapy, diagnosis, or legal advice. For urgent safety or health concerns, please contact a local professional or emergency service.
Need to delete your account? In the app, go to Parent account › Delete account, or submit a deletion request if you can’t sign in.